Your personal information is completely safe with us. This document transparently explains how we collect, use, and protect your data.
This Privacy Policy ("Policy") applies to the bd345 com platform and all its services. By registering or using bd345 com, you consent to the collection and use of information as described in this Policy. We believe transparency is the best policy — which is why every step we take is laid out clearly for you.
Bd345 com ("we", "us") is committed to providing a safe and transparent online gaming experience for users in Bangladesh. This Privacy Policy applies equally to our website, mobile app, and all digital services.
Whenever you create an account, log in, play a game, or use any service on bd345 com, we collect certain information. This policy clearly explains what data is collected, why it is collected, how it is used, and what rights you have.
This policy complies with Bangladesh's Information and Communication Technology Act and applicable international data protection regulations. If you have any questions about this policy, please reach out to our support team.
Before reading this policy, you should also check our Terms & Conditions page as well.
Bd345 com collects various types of information, falling into two main categories: information you provide directly, and information collected automatically.
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Full Name & Date of Birth | Age & Identity Verification | Yes |
| Mobile / Email | Contact & OTP Verification | Yes |
| NID / Passport | KYC Legal Obligations | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| Location Data | Region-Based Service Customization | Optional |
Bd345 com collects information through the following sources and methods:
We never collect your information from social media accounts or third-party sources without your consent.
Bd345 com uses your information solely for specific and legitimate purposes. No data is used in excess of or beyond what is necessary.
Your data is never sold. We do not transfer your personal information to any third party for commercial purposes.
The core principle of bd345 com's Privacy Policy is simple — your data belongs to you. We only share information in the following limited circumstances:
In all such cases, we ensure that third parties maintain the same standard of data protection and do not use your information beyond what is necessary.
All our third-party partners operate under strict Data Protection Agreements (DPA).
Bd345 com uses industry-leading technology and practices to protect your data. Our security infrastructure is multi-layered and continuously improved.
In the event of a security breach, we will notify affected users within 72 hours and take immediate remedial action.
Bd345 com uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.
As a user of bd345 com, you have certain important rights regarding your personal data, all of which we fully respect:
To exercise any of these rights, email us at support@bd345com.app. We will respond within 30 business days. Please note that due to legal obligations, certain data may not be immediately deletable.
You can update much of your information directly from your account profile.
Bd345 com retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, data may still be retained in the following cases:
| Data Type | Retention Period |
|---|---|
| Transaction Records | 5 years (legal requirement) |
| KYC Documents | 5 Years (as per AML regulations) |
| Gaming History | 3 Years |
| Support Contact | 2 years |
| Marketing Cookies | Until consent is withdrawn |
Once the retention period ends, data is securely deleted or fully anonymized so that your identity can no longer be determined.
Bd345 com strictly does not serve anyone under the age of 18. Age is verified during registration and reconfirmed through the KYC process.
If we discover that a minor has registered an account on our platform, the account will be immediately closed and all associated data will be deleted.
If you believe a minor is using our platform, please notify us immediately at support@bd345com.app.
Bd345 com may update this Privacy Policy from time to time. When changes are made, we will:
Continued use of bd345 com after any changes take effect will be considered your acceptance of the updated policy. If you do not agree to the new terms, you have the option to close your account.
For any questions, concerns, or to exercise your rights under this Privacy Policy, please contact our Data Protection Team:
We take every complaint seriously and work to resolve it as quickly as possible. Your satisfaction is our priority.
All your data transmissions are encrypted with 256-bit SSL/TLS — banking-grade security guaranteed.
Bd345 com never sells your personal information to third parties. Your data belongs to you alone.
Easily update your profile information, opt out of marketing, or submit a data deletion request directly from your account settings.
Regular penetration testing and security assessments are conducted by independent experts.
Your identity documents are stored with AES-256 encryption and used solely for verification purposes.
We are committed to resolving all privacy-related complaints within 30 business days.